Terms of Service

Last Updated: March 1, 2025

1. Introduction

Welcome to Berhampur Taxi - OD07 Cab Service ("we," "our," or "us"). These Terms of Service ("Terms") govern your use of our taxi services in Berhampur, Bhubaneswar, Puri, and throughout Odisha, including our website, mobile applications, and related services (collectively, the "Services").

By using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Services.

2. Service Description

Berhampur Taxi - OD07 Cab Service provides transportation services in and around Berhampur, Odisha. Our services include local city rides, outstation trips, airport transfers, corporate travel, rental packages, and tour packages.

3. Booking and Cancellation

3.1 Booking

You can book our services through our website, by phone, or in person. All bookings are subject to vehicle availability. We recommend booking in advance to ensure availability.

3.2 Cancellation

You may cancel your booking up to 2 hours before the scheduled pickup time without any charges. Cancellations made less than 2 hours before pickup may incur a cancellation fee of 10% of the total fare.

3.3 No-Show

If you fail to show up at the designated pickup location within 15 minutes of the scheduled time without prior notice, it will be considered a no-show, and you may be charged a no-show fee of 20% of the total fare.

4. Passenger Responsibilities

As a passenger, you agree to:

  • Provide accurate information when making a booking
  • Be present at the designated pickup location at the scheduled time
  • Comply with all applicable laws and regulations during the journey
  • Treat our drivers and vehicles with respect
  • Not engage in any illegal activities during the journey
  • Not consume alcoholic beverages or use illegal substances in our vehicles
  • Not smoke in our vehicles
  • Wear seatbelts at all times during the journey
  • Pay the agreed fare and any additional charges that may apply

5. Limitation of Liability

IMPORTANT: PLEASE READ THIS SECTION CAREFULLY

Berhampur Taxi - OD07 Cab Service is not responsible for:

  • Personal Belongings: We are not responsible for any loss, theft, or damage to your personal belongings during the journey. Passengers are solely responsible for their luggage and personal items at all times.
  • Passenger Conduct: We are not responsible for any disputes, altercations, or conflicts that may arise between passengers or between passengers and third parties during the journey.
  • Force Majeure: We are not liable for any delays, cancellations, or service disruptions caused by events beyond our control, including but not limited to natural disasters, severe weather conditions, road closures, traffic congestion, civil unrest, or government actions.
  • Indirect Damages: We are not liable for any indirect, consequential, incidental, special, or punitive damages, including lost profits, lost business opportunities, or loss of goodwill.

Our liability for any claim arising from our Services shall not exceed the amount paid by you for the specific journey in question.

6. Service Scope

Our responsibility is limited to providing transportation services as per the booking request. We follow passenger directions and instructions regarding routes and destinations. We do not provide any services beyond transportation, such as tour guiding, luggage handling, or personal assistance, unless specifically agreed upon in advance.

7. Payment

Payment for our services can be made in cash, by credit/debit card, UPI, or other electronic payment methods accepted by us. All fares are inclusive of applicable taxes unless otherwise stated. Additional charges may apply for waiting time, night rides, or special requests.

8. Modifications to Terms

We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our Services after any such changes constitutes your acceptance of the new Terms.

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts in Berhampur, Odisha.

10. Contact Information

If you have any questions or concerns about these Terms, please contact us at:

Berhampur Taxi - OD07 Cab Service
Lanjipali, Berhampur, Odisha 760008
Email: info@berhampurtaxi.com
Phone: +91 7438 070710